Marketing Operations Manager

About Deliverance AI

Deliverance AI is the production AI platform company. We exist because 94% of enterprises fail to scale AI — not for lack of ambition or budget, but for lack of platform, governance, and delivery capability. We close the gap between AI investment and AI production for enterprises across regulated industries including pharma and biotech, financial services, retail, telecommunications, and logistics.

Our proprietary nine-layer platform — built around three core capabilities: Clarity (see everything), Govern (control everything), and Accelerate (ship everything) — is deployed inside customer environments with live workloads running on it from day one. We are not a consultancy that writes strategy decks. We are not a staffing firm that lends contractors. We are an engineering-led company with proprietary platform IP, a growing agent marketplace, and 15+ pre-built AI blueprints that cut months off delivery timelines.

Our engagement model is simple: Assess (4 weeks), Deploy (12–16 weeks), Operate (ongoing). Dedicated engineering pods own delivery end-to-end. Every deployment compounds the platform. Every use case ships faster than the last. Governed, observable, and delivering value from day one.

About the role

The Marketing Operations Manager will build and run the systems, processes, and analytics that underpin Deliverance AI's demand generation engine. This is a foundational hire — you will select and implement the marketing technology stack, build lead management workflows, establish attribution models, and provide the data infrastructure that enables the Head of Marketing and wider commercial team to make confident, data-driven decisions.

Our go-to-market targets enterprise buyers at £1B+ revenue organisations across regulated industries. Marketing operations need to support sophisticated ABM programmes, multi-touch campaign tracking, partner co-marketing workflows, and full compliance with UK GDPR and data privacy requirements. The primary conversion goal is qualified Assessment pipeline — prospects booked for our 4-week AI Production Readiness Assessment entry point.

You will be the person who makes the marketing machine run smoothly, measurably, and at scale. If our brand personality is authoritative and engineering-led, our marketing operations should be equally rigorous.

What you will do

• Select, implement, and manage the marketing technology stack — marketing automation, CRM integration, ABM platforms, analytics tools, and website tracking.
• Design and manage lead lifecycle processes including scoring, routing, nurturing, and handoff to sales — ensuring tight alignment between marketing and sales teams around the Assessment pipeline goal.
• Build campaign tracking and attribution models that accurately measure marketing's contribution to pipeline and revenue across direct and partner-sourced channels.
• Create and maintain dashboards and reporting that provide visibility into campaign performance, Assessment pipeline health, website analytics, and marketing ROI.
• Manage database health, segmentation, and compliance — ensuring all marketing data handling meets UK GDPR standards and best practice.
• Support execution of demand generation campaigns, ABM programmes, and event marketing with operational backbone — list management, email deployment, landing pages, and workflow automation.
• Collaborate with Sales Operations to ensure CRM data integrity, pipeline reporting accuracy, and smooth lead management processes.
• Continuously optimise marketing operations — identifying bottlenecks, automating repetitive tasks, and improving conversion rates across the funnel from first touch to Assessment booked.

What we are looking for

• 3+ years of experience in marketing operations, demand generation operations, or revenue operations in a B2B technology company.
• Hands-on expertise with marketing automation platforms (HubSpot preferred) and CRM systems (HubSpot CRM or Salesforce).
• Strong analytical skills with experience building dashboards, attribution models, and campaign reporting.
• Understanding of lead management best practices including scoring, routing, nurturing, and lifecycle stage definitions for enterprise sales cycles.
• Experience with ABM tools and programmes targeting enterprise accounts is a significant advantage.
• Knowledge of UK GDPR requirements for marketing data handling, consent management, and data privacy.
• A process-oriented mindset with strong attention to detail and a passion for operational excellence.
• Comfortable working in a fast-moving startup where you will build systems from scratch rather than inheriting established infrastructure.